All in culture

Bruce Hoppe writes What P G Teaches and talks about how A.G. Lafley, the CEO of Proctor Gamble, operates his ship. He talks about collaboration - collaboration where people challenge one another on the validity of their ideas and plans.

Erik Hollnagel does Cognitive Systems Engineering research in the area of human performance and accident analysis / prevention. He has a brief write-up on The principle of Efficiency-Thoroughness Trade-Off (ETTO) that I found interesting. The bottom line: it is the system that has to be diagnosed to understand why an efficient "short cut" failed when it normally worked just fine.

CIO Magazine published an excerpt from Why Great Leaders Don't Take Yes for an Answer by Michael A. Roberto. I like the author's focus on thinking about how to make decisions, rather than which decision to make.