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Welcome to Knowledge Jolt with Jack. This is where I have been keeping my ongoing thoughts about knowledge management, Theory of Constraints, and related topics since 2004.

One of my biggest interests is how these techniques can help the individual perform better in their role, and then how that individual performance can roll up to a higher-level business performance. Because if individuals cannot do well, there is no chance that the organization can do well.

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What follows are excerpts of my recent blog entries. Click through for the full text.

We seem to be addicted to busy. Does the busyness help? Does it hurt? Do we swim around in a lake, getting nowhere? Or do we row down the river, ensuring we don't get stuck?
I see a lot of projects within business support organizations that look like "implement this tool." And then the organization is surprised when the project takes much longer than expected and the tool doesn't get used to the extent expected.
It's a short book, meant to be a quick read and guide to start thinking about thinking. Or maybe, more accurately, to get people doing something differently about thinking. The tone is light, but insistent - change the way you think to create fantastic new solutions.
"The past is a foreign country, they do things differently there." L. P. Hartley, The Go-Between, 1953.
Clarke Ching's "Rolling Rocks Downhill" is a great business novel, primarily about TOC and Agile. I like how it combines a number of perspectives and shows how real value can be obtained in surprisingly short time horizons. That said, it helps when there is outside pressure.
A schedule defends from chaos and whim. It is a net for catching days. It is a scaffolding on which a worker can stand and labor with both hands at sections of time. - Annie Dillard
"One-time events create change like dieting only on your birthday and expecting to lose weight."
Kevin Fox's book, Aligned & Engaged, talks about creating effective teamwork in an organization. He provides 29 practices that will help any leader create more and more alignment and engagement in order to improve the bottom line.
Gary Klein's decision-making research is centered around the idea of intuition - what he calls "recognition primed decisions." Intuition is a key element of decision-making. It's not that analysis is wrong, but analysis alone is often insufficient to make good decisions. And how to develop intuition? Develop expertise through experience and guided learning situation.
The (Australian) Financial Review has a list of 12 things that kill innovation in your organization. For people that pay attention to this space, the entries should sound familiar: A culture of fear, Lack of meaningful mission and vision, Too much hierarchy, Old-School HR practices, The blame game, Overly prescriptive job design, Filtering, Micromanagement, Lone wolf thinking, Silos, Low autonomy, Dissatisfaction
A quick article with opinions from six people on project killers: 6 Experts Share the #1 Thing That Derails a Project | Smartsheet. Of course, there are six different things listed as "the #1 thing." And there are a few more listed in the comments.
More on time management and multitasking. It's a topic near and dear to what I've been doing for many years.
Picture a steaming coffee cup. Better yet, grab one and have a read!

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