Welcome to Knowledge Jolt with Jack. This is where I have been keeping
my ongoing thoughts about knowledge management,
Theory of Constraints, and
related topics since 2004.
One of my biggest interests is how these techniques can help the individual
perform better in their role, and then how that individual performance can roll
up to a higher-level business performance. Because if individuals cannot
do well, there is no chance that the organization can do well.
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What follows are excerpts of my recent blog entries. Click through for the full text.
I've come across several recent articles in the press from India that talk about Theory of Constraints and the application at a number of companies.
"Pride and Joy" by Alex Knight is a Theory of Constraints business novel about a hospital in chaos and a way of thinking that can help move beyond the chaos to a truly patient-centric, high quality environment.
There is an InnoCentive challenge to describe a KM approach to "Capturing Institutional Memory and Knowledge." Open through 14 October 2014.
Freek Vermeulen's "Business Exposed" is a great read that debunk a lot of common practice and common beliefs within business. He brings in a variety of business research to back up his sometimes surprising observations.
Rather than describe the solution - a description that is always going to be lacking - understand what problem the customer is trying to solve. What limitation or barrier do they need to overcome? And why do they want to do that?
Clarke Ching has posted a chapter of his ever-in-beta book on Agile / TOC in software developmetnt. His comments ring true and remind me of things that Dave Snowden talks about frequently.
"Knowledge is a treasure chest and its keys are questioning." -Ibn Shihab
Big Visible posted a great photo / poster a few weeks ago with their article Velocity Is Like A Helium Balloon. While their focus is Agile development, the thinking behind it can be applied to just about any area of improvement. "Velocity is like a helium balloon. It will rise on its own, if nothing is holding it down!"
One of the many people I follow on Twitter, Richard Cushing, has been interviewed and the results posted as "Where Does Your ERP Selection Fit with Your Continuous Improvement Efforts?"
Off topic for this blog, but if you get annoyed by trying to find administrative tools in Windows 7, this is inforamtion on setting password policies. The trick is to "run as administrator" - yes, even if your profile has you as administrator.
Yishai Ashlag's new book, TOC Thinking: Removing Constraints for Business Growth, is a good overview of the Theory of Constraints approach to thinking about running organizations.
Charles Duhigg's The Power of Habit: Why We Do What We Do in Life and Business has a lot of familiar material in it. Duhigg puts it together in a compelling story that talks about why we get stuck in ruts - in personal life and in business life - and the paths to breaking out of the rut.