I see a lot of projects within business support organizations that look like "implement this tool." And then the organization is surprised when the project takes much longer than expected and the tool doesn't get used to the extent expected.
All tagged haystack
I see a lot of projects within business support organizations that look like "implement this tool." And then the organization is surprised when the project takes much longer than expected and the tool doesn't get used to the extent expected.
You have to be careful with "culture" discussions because they can lead you down some strange paths. Ana Neves has an interesting discussion around knowledge management, and I see them applying to just about anything that wants a specific culture as part of the strategy.
For those that have been following my blog for at least three months, you'll know that I've had my students reading blogs and keeping their own. Here is a summary of that experience.
Okay, I made a mistake, I admit it. The CEO example is not a good one for real What Good Looks Like discussions. Let me give some examples to clarify.
Bruce LaDuke suggests that IT KM are Boat Anchors because they don't have a connection to the true performance of the organization. He suggests it is the realm of HR performance management that provides much better connection to improvement. But what if people are performing the wrong things?
The latest Communications of the ACM has a great set of articles on Personal Information Management. I provide a rather detailed review of the collection, as the topic interests me greatly.
Clarke Ching has found a great Theory of Constraints resource. And it has some guidance on The Haystack Syndrome.