Paraphrasing a quote: As soon as we stop losing sleep over the success of our business, and start losing sleep over the success of our customers' business, then we will find success.
All tagged customers
Paraphrasing a quote: As soon as we stop losing sleep over the success of our business, and start losing sleep over the success of our customers' business, then we will find success.
I read the 20-year-old Raving Fans recently. It has some great ideas that help people think about how to grow and develop your business. The key is to turn your customers into raving fans.
Why do businesses exist? What is their purpose? Can we identify just one thing? Steve Denning talks about Milton Friedman's statement that the sole purpose of corporations is to make money for its shareholders. The short form is that Friedman based his article on flawed logic.