All tagged Ron Baker
Ron Baker has an interesting pair of articles in which he presents the underlying problem that he has with inordinate focus on the billable hour at law firms. He talks about a problem that is familiar to anyone who uses efficiency as their primary measure: it severely inhibits growth. He also presents some good arguments on a path out of this situation.
At the non-billable hour, guest-writer Ron Baker says "Attorneys Aren't Knowledge Workers," based on comments of his colleague, Dan Morris. This is a great set of thoughts about knowledge work and follows very much on the original idea of knowledge workers by Peter Drucker: companies need knowledge workers more than they need the company.