SNA expert Robert Cross writes about "Knowledge Loss in Organizations." I like the emphasis on using SNA as a diagnostic tool, particularly as he talks about the differing impacts of Central Connectors, Brokers, and Peripheral Players.
All tagged Rob Cross
SNA expert Robert Cross writes about "Knowledge Loss in Organizations." I like the emphasis on using SNA as a diagnostic tool, particularly as he talks about the differing impacts of Central Connectors, Brokers, and Peripheral Players.