I came across a new-to-me KM blog from Chris Jones of SourcePOV and found a piece on KM and culture. And it seems to connect to another discussion on KM and ROI elsewhere.
All tagged ROI
I came across a new-to-me KM blog from Chris Jones of SourcePOV and found a piece on KM and culture. And it seems to connect to another discussion on KM and ROI elsewhere.
Bruce LaDuke suggests that IT KM are Boat Anchors because they don't have a connection to the true performance of the organization. He suggests it is the realm of HR performance management that provides much better connection to improvement. But what if people are performing the wrong things?
An interesting find from Dana Dolan on discussing productivity and whether collaboration projects require a leap of faith. I focus on the productity end of the question.
A piece from the ASU WP Carey School of Business states that to "'Know Thyself' is the First Step to Successful Knowledge Management." I particularly like their effort at defining characteristics of organizations which are more likely to succeed in knowledge management.