All tagged Jon Miller
I listen to the Gemba Academy Podcast, and a recent entry reflects back to a blog post from one of their contributors, Why Can’t We See the Financial Impact of Continuous Improvement? I love the list of mistakes people make that make CI efforts seem to vanish on the balance sheet.
When bringing a new way of doing things to organizations, we often get enamored with the physical or technical changes that support the new way of working. Surely if we have this THING, then we must be doing THAT.
But does this really mean that we have changed?
Problem statements aren’t always clear. Jon Miller provides a nice top 10 list of “problems with problem statements” and then I riff on that.