A new HBS working paper by Deishin Lee and Eric Van den Steen, "Managing Know-How," looks at companies that keep best practices and model employee use of the best practices and company decisions about recording new practices with an economic model.
All tagged HBS
A new HBS working paper by Deishin Lee and Eric Van den Steen, "Managing Know-How," looks at companies that keep best practices and model employee use of the best practices and company decisions about recording new practices with an economic model.
"Why making the decisions the right way is more important than making the right decisions" is an interesting piece from the Ivey Business Journal.