Twitter pointed me to a great article on How to work with "stupid" people by Jason Crawford. He's answering the belief that "people are stupid" with a wise redirection: maybe we don't understand them.
All tagged Dale Carnegie
Twitter pointed me to a great article on How to work with "stupid" people by Jason Crawford. He's answering the belief that "people are stupid" with a wise redirection: maybe we don't understand them.
"They Just Don't Get It! (Changing resistance into understanding)" by Leslie Yerkes and Randy Martin is a quick and entertaining read. It is written as a how-to manual, not unlike the top-seller "Who Moved My Cheese?"