I am on holiday in Montreal, but the Canadian National Post has a research report in their productive conversations series on Revisiting workforce engagement by Ofelia Isabel. This is based on a Towers Watson study of engagement. I thought that at least Luis Suarez would be interested.
Their basic framework expands engagement into three additional E-words: effort (what people can do), energy (capacity to maintain that effort), and enablement (capability to do the work, mostly from an infrastructure perspective).
I like that this is talking in more detail. The key for me is what organizations expect to SEE when they have this mythical engagement. The three E's here are part of the puzzle. In the end, though I hope organizations are looking for ideas that will help ensure that they get things - the right things - done.