A number of friends pointed to 50 reasons not to change and the accompanying graphic from the Biocultural Science & Management Blog (click to get to the original image). I love this collection of unwritten "rules" people have and toss out an opportune times in what seems like derailing moves.
Has anyone turned it into a poster yet?
The big trick for agents of change is to follow through on these claims. Does the blockage really exist? Have they articulated how the problem gets in the way of the change? Why did I neglect their needs before?
Take on the blockage and work with the team to overcome it.