Sharing Knowledge by Design - Building Intellectual Capital in a Virtual World by Nancy Settle-Murphy and Stan Garfield
In this Communiqué, jointly authored by Chrysalis principal Nancy Settle-Murphy and Stan Garfield, Hewlett-Packard's worldwide Knowledge Management Leader for Consulting & Integration Services, we map out ideas about how team leaders can create a knowledge-sharing system in their own virtual backyard. Who knows? One relatively modest knowledge-sharing system may be the springboard by which an enterprise-wide system is born.
The authors provide a set of ten ideas on how to build knowledge-sharing into the fabric of teams and into the organization as a whole. The focus is on growing the capacity for knowledge sharing in the organization, rather than on any specific KM technologies.
The piece also includes a link to Stan Garfield's Setting up a Knowledge Management Program: Guidelines, Resources and Tools, which is a list of priorities, strategy and goals for KM programs. He also includes a list of resource, including a pointer back to this blog. (Thanks!)