Fortune has an interview with Bill Gates and Ray Ozzie: Gates and Ozzie: How to Escape E-Mail Hell
Microsoft's top geek and his newest tech guru explain why they love—and hate—e-mail, and how they plan to fix it.
They have some interesting comments about information overload (that it's the wrong problem) and digital life in general, along with the discussion of email. Interesting that Gates doesn't get thousands of messages a day, and it is nice to see him talk about classes of email: internal direct, internal distribution, mailing lists, and everything else.