Thanks to Lilia and a number of others, I came across this article quoting Bill Gate's on the future of business and productivity. He talks about blogging, rss and communities. Bill Gates on 'a thing called blogging,' RSS, bottom-up communication and empowerment
So what do we mean, redefining business productivity? One thing that I think has been an interesting dilemma, in terms of business productivity, is this issue of centralization versus empowerment.
Blogs and RSS top the interest of this particular article with a number of references to decentralized businesses and "bottoms-up empowerment." He also draws a wider circle from blogs to community and these technologies create new mechanisms for community.
There are a number of others who have written about Gates' comments.