All in theory of constraints

Eli Goldratt told a rather entertaining story during the Upgrade Workshop at last week’s TOC ICO conference, replete with a hand-drawn set of images to go along with it. I wasn’t sure how to recount the story, but Kevin Kohls has done a nice job of recounting it and the core conflict that Goldratt was attempting to describe.

Ron Baker has an interesting pair of articles in which he presents the underlying problem that he has with inordinate focus on the billable hour at law firms. He talks about a problem that is familiar to anyone who uses efficiency as their primary measure: it severely inhibits growth. He also presents some good arguments on a path out of this situation.